Privacy Policy

Last updated: February 19, 2026

This Privacy Policy explains how Zimego SaaS Solutions LLC ("Zimego", "we", "us", or "our") collects, uses, discloses, and protects information in connection with our software-as-a-service solutions built on the GoHighLevel platform. We are committed to protecting your privacy and complying with GoHighLevel’s privacy and data protection requirements, as well as applicable laws and regulations.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, please do not use our Services.

Who this policy applies to

This Policy applies to information we collect about:

  • Visitors to our websites, including zimegosaas.com and any connected landing pages (the "Sites").
  • Customers and prospective customers who use or evaluate our SaaS solutions (the "Services").
  • Contacts, leads, and end-users whose information is processed on behalf of our customers within GoHighLevel and related tools ("Customer Data").

As a GoHighLevel solutions provider, we act both as a data controller (for information we collect about you directly) and as a data processor/service provider (for Customer Data we process on behalf of our clients within GoHighLevel). When we process Customer Data, our clients are responsible for ensuring they have the appropriate legal basis to do so.

1. Information we collect

1.1 Information you provide directly

We collect information that you voluntarily provide when you interact with us, such as when you fill out forms, create an account, subscribe to a plan, or communicate with our team. This may include:

  • Contact information (name, email address, phone number, company name, role), which may be used to communicate with you via email, phone, or SMS regarding our Services..

  • Account and billing details (user credentials, billing address, payment-related information processed via our payment providers).

  • Support and communication records (messages, emails, chat transcripts, and feedback).

1.2 Information collected automatically

When you visit our Sites or use our Services, we automatically collect certain information through cookies, pixels, logs, and similar technologies (some of which are provided by GoHighLevel). This may include:

  • Device and browser information (IP address, browser type and version, device identifiers, operating system).
  • Usage data (pages visited, links clicked, features used, time spent, referring URLs).
  • Log information (access dates and times, error logs, performance data).

1.3 Customer Data processed via GoHighLevel

Our Services are built on and tightly integrated with the GoHighLevel platform. As part of delivering these Services, we may process Customer Data that our clients store or manage within GoHighLevel, such as:

  • Contact records (names, email addresses, phone numbers, tags, pipeline status).
  • Marketing and communication history (campaign participation, email/SMS logs, call recordings where permitted by law).
  • Conversion, booking, and transaction data captured via GoHighLevel and linked tools.

2. How we use information

We use the information we collect for the following purposes, in alignment with GoHighLevel's privacy requirements and our agreements with you:

  • To provide, operate, and maintain our Services.
  • To configure and manage your GoHighLevel account or sub-accounts, as requested.
  • To process transactions and manage billing and subscriptions.
  • To respond to inquiries, provide support, and improve customer success.
  • To personalize your experience and recommend relevant features or solutions.
  • To monitor performance, security, and integrity of the Services.
  • To send administrative messages, service updates, and legally required notices.
  • To comply with legal obligations and enforce our agreements and policies.

3. SMS Messaging & Mobile Information

If you provide your mobile phone number through our website, forms, or Services, you may receive SMS messages from Zimego SaaS Solutions LLC related to account notifications, service alerts, appointment reminders, customer support responses, and other operational communications associated with the Services.

Message frequency may vary depending on your interactions with our Services.

Message and data rates may apply based on your mobile carrier plan.

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. After you send the message STOP, we will send you a confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.

For assistance, reply HELP or contact us using the details in the “Contact us” section of this Privacy Policy.

Mobile phone numbers collected for SMS communications will not be sold, rented, or shared with third parties or affiliates for marketing purposes.

4. Legal bases for processing (EEA/UK users)

If you are located in the European Economic Area, the United Kingdom, or a jurisdiction with similar requirements, we process your personal data under one or more of the following legal bases:

  • Contract performance – to provide the Services you have requested.
  • Legitimate interests – to operate, secure, and improve our business and Services.
  • Consent – where required for certain marketing or optional features.
  • Legal obligations – to comply with laws, regulations, and court orders.

5. How we share information

We do not sell your personal information. We may share information with:

  • GoHighLevel – as our underlying CRM and marketing automation platform, subject to their own privacy policy and data protection commitments.
  • Service providers – third parties that help us host, operate, analyze, secure, or support the Services (e.g., hosting providers, payment processors, analytics, communication tools).
  • Professional advisors – such as lawyers, accountants, and auditors under confidentiality obligations.
  • Legal and safety purposes – when required to comply with law, protect rights, prevent fraud, or ensure safety.
  • Business transfers – in connection with a merger, acquisition, financing, or sale of all or a portion of our business.

6. International data transfers

Our Services may involve the transfer of information to countries other than the one in which you reside, including the United States, where Zimego and GoHighLevel primarily operate. Where required, we rely on appropriate safeguards, such as data processing agreements, standard contractual clauses, and industry-standard security controls to protect your information.

7. Data retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Customer Data within GoHighLevel is retained according to our clients’ instructions, GoHighLevel’s retention capabilities, and any applicable regulations. You may request deletion of certain information as described in the "Your rights & choices" section below.

8. Security

We implement technical and organizational measures designed to protect personal information, including encryption, access controls, secure configurations, and staff training. We also rely on GoHighLevel’s security program and infrastructure for data processed within their platform. However, no system can be guaranteed to be 100% secure, and you are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.

9. Your rights & choices

Depending on your location and applicable law, you may have rights related to your personal information, such as:

  • Accessing, correcting, or updating your personal information.
  • Requesting deletion of your information, subject to legal and contractual restrictions.
  • Objecting to or restricting certain types of processing.
  • Withdrawing consent where processing is based on consent.
  • Porting your data to another service provider, where technically feasible.

If we process your information on behalf of a client (for example, as part of their GoHighLevel account), we may direct your request to that client, who is the controller of your data. To exercise your rights, please contact us using the details in the "Contact us" section.

10. Cookies & similar technologies

We and our service providers (including GoHighLevel) use cookies, pixels, and similar technologies to operate our Sites, remember your preferences, analyze performance, and support marketing campaigns. You can manage cookies through your browser settings or applicable consent tools, though disabling certain cookies may impact functionality of the Sites or Services.

11. Third-party links & tools

Our Sites and Services may contain links to third-party websites, apps, or tools, including GoHighLevel resources and integrations. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of every site or service you interact with.

12. Children’s privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe a child has provided us with personal information, please contact us immediately.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice (such as by email or in-app notifications). Your continued use of the Services after any update constitutes your acceptance of the revised Policy.

14. Contact us

If you have any questions about this Privacy Policy, our relationship with GoHighLevel, or how we handle your personal information, you can contact us using the company's details at the footer of this page.

When you contact us, we may take reasonable steps to verify your identity before fulfilling your request to protect your privacy and security.

Zimego Saas Solutions LLC

1880 S DAIRY ASHFORD RD SUITE 207 HOUSTON, TX 77077

 Phone: +1 848-444-2507

© 2026 Zimego Saas Solutions LLC. All rights reserved.

Earnings Disclaimer: While our AI is designed to capture missed opportunities, Zimego Saas Solutions LLC does not guarantee specific revenue increases. Success depends on your existing lead volume and industry.